Our Services
Equipment Repairs
Nationwide, by name and by nature.
We provide a quick quality service, your location makes no difference to us. Our experienced engineers are supported by a well-established and trusted network of contractors allowing us to provide our clients with a quick, cost effective, quality service nationwide.
Our competitive call-out charge, which includes the first hour on site, is the same in Aberdeen, Great Yarmouth, Exeter or Swansea.
All Natural Gas and LPG equipment – From a simple fryer to a complex combi oven.
Electrical equipment – From a down to earth boiler to a state-of-the art brat pan.
Warewashing equipment – From a basic glasswasher to an intricate flight machine.
Refrigeration equipment – From a fundamental fridge to a business-critical walk-in.
Our engineers carry parts for most of the leading brands, as a first-time fix is preferable for all, and we continually assess the asset database to ensure that our vans are suitably stocked to meet our customer’s requirements.
Equipment Supply and Installation
We provide installation nationwide at competitive prices.
We will install equipment we are supplying, equipment you have purchased elsewhere, or items that you are relocating from another site.
We don’t align ourselves with any particular brands, although we do warranty work for some.
We'll only quote commercial equipment which we consider is value for money, suitable for the task, reliable and that parts are readily available in the UK both now and in the future. Our reputation is based on the choices you make on the back of our advice and experience.
We can also arrange the removal and safe disposal of your redundant items.
Our expert installation service is available for single items, complete kitchens and anything in between.
Servicing and Safety Testing
You wouldn’t go out and spend £30,000 on a new car and not have it serviced, it wouldn’t make sense, would it?
Your kitchen is the engine at the heart of your foodservice operation, if its components are not serviced they will fail with greater regularity, compromising your kitchen output.
We provide a range of servicing options with different frequency and specification parameters to suit your needs and budget.
We work to detailed service specifications to ensure consistency and quality in our servicing.
Gas Safety Test
It is a legal requirement to have an annual Gas Safety Check carried out on all gas equipment on all of your premises. We provide testing and certification services to ensure your appliances are compliant for use.
Asset Management, Storage, Refurbishment and Distribution
We provide an Asset Management System (AMS) to our customers
Every item of catering equipment can be given a unique asset number that is recorded on our computer software; this provides the customer with comprehensive and valuable information on their equipment, across their estate.
This service has proved invaluable to many of our customers as it enables us to identify faulty equipment, age and warranty status so you get as much from the manufacturers guarantee as possible. With older equipment we can help you make informed judgements as to whether a repair is economically viable or if in fact it’s time to replace.
Advantages of using AMS
· Quick identification of the faulty appliance on site, expediting repairs when required.
· Tracking of expenditure on individual appliances.
· Recording of warranty terms on appliance, avoiding non-necessary call-outs.
· Spares can be identified and taken to site where feasible, increasing ratio of first time fix.
· Detailed and accessible Management Information to easily identify recurring faults or costs.
· Identify problem sites where environmental issues, operator misuse or on-site maintenance/cleaning could be improved.
We also provide storage, refurbishment and distribution services for your catering equipment assets that are not currently in use. This helps our customers get the most out of their equipment without the hassle of handling it themselves.